1. We handle Exchanges in two parts - as a return and new purchase.

  2. How do I return my online purchase?
    School Uniforms Australia is committed to providing quality products to our customers. If for any reason you are not completely satisfied with any product, please return it to us in original condition within 30 days of receipt and we will refund your purchase price using the original payment method.

    To return products to School Uniforms Australia, please affix postage to your package and send it to the address shown below together with a copy of your proof of purchase (Preferably the packing slip included with the delivery, or if you don't have the packing slip then either a copy of your order confirmation email, or if you don't have that, please click here to log into or create your account (using the email you checked out with) and print out the order. Please specify if the items being returned are defective, or simply weren't the right item (wrong fit / colour etc).

    Send returns to:

    School Uniforms Australia Returns
    PO Box 7205
    Wetherill Park, NSW 2164

    Unfortunately, your postage charges on returns are not refundable and will be charged on outward exchange goods.

    Then just go ahead and re-order using the website.